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Meet ‘AI Summary’ - UXArmy’s First AI Feature for Faster UX Insights

We’re beyond excited to introduce our first AI-powered feature—the AI Summary!

Tanya Choudhary

Writer

Oct 12, 2024
Meet-AI-Summary

We’re beyond excited to introduce our first AI-powered feature—the AI Summary! Say goodbye to hours spent sifting through usability test recordings. With AI-Powered Summaries, you can now get instant, actionable insights from your unmoderated usability tests in just seconds.

Whether you’re testing a digital product or gathering feedback on a new feature, this AI-driven tool will transform how you go about understanding your users’ experience—fast, easy, and oh so fun!

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What’s AI Summary?

This feature is designed specifically for Unmoderated Usability Tests and uses audio recordings of tasks and task details. Here’s what you get, all in seconds:

  • Overall Response Summary: A super fast summary of all user feedback across participants
  • Sentiment Analysis: AI automatically sorts feedback into Positive, Neutral, or Negative categories. You’ll know instantly how users feel about your product.
  • Key Findings: AI not only provides insights but also pulls in direct quotes with timestamps from your test results, giving you an easy way to validate AI’s conclusions

It’s fast, it’s smart, and it saves you tons of time!

  • Note: For now, AI Summary is available only for tests in English—don’t worry, more languages are on the way!

AI in Action: Making Your Life Easier

What’s even better? You can generate these summaries directly from your test overview, or even on an individual response level! Whether you want to understand the big picture or dig into specific user feedback, this feature has you covered. Here’s how it breaks down:

  • Test Overview Level: Access an overall summary across all participants with an aggregated sentiment breakdown. Perfect for spotting trends and high-level feedback
  • Individual Response Level: Need to zoom in? Get AI summary for each participant; complete with a sentiment breakdown and key insights with timestamps. Click on a time stamp to watch & hear the relevant part of actual interaction yourself in the test recording.

Curious to see how this feature works? Check out our help article for a step-by-step guide!

  • Pro Tip: Make sure your participants provide verbal feedback for the best AI analysis. Silent feedback and videos? Well, that’s one thing our AI can’t process…yet.

Test overview vs response overview

But Wait, We’ve Been Busy All Year…

Before we dive into what’s next, let’s take a moment to celebrate the incredible features we’ve rolled out this year—each designed with your needs in mind!

  • New User Interface and Tech Upgrade: We’ve reimagined the entire user experience! Our stunning new interface makes navigating reports, dashboards, and overall functionality smoother and more intuitive than ever.
  • Simpler User Testing for Designers: We’ve introduced task-based tests without recording for Figma prototypes! This flexibility allows designers to gather feedback more efficiently, leading to faster submissions and a smoother user experience.
  • Better Transcripts: We’ve taken transcription quality to new heights! Enjoy clearer, more accurate transcripts with the ability to edit any misheard words.
  • Improved Screener: We know unqualified participants can distort your test results. Now, with our enhanced screener, you can insert logic to disqualify a candidate at any point of screening process.

These updates were all designed to make your workflow smoother and more efficient—because who doesn’t love saving time while getting better results?

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More Exciting Features Coming Soon!

We’re not slowing down anytime soon. Here’s what’s coming next, and trust us—you’ll want to stick around for this:

  • All Improved Moderated Research with DeepDive®: Get ready for a major makeover! Here’s what you can look forward to with this big release:
    • Versatile Participant Options:Whether you’re planning intimate one-on-ones, dynamic duo discussions, or lively triads, the experience is about to get a major upgrade! Plus, the upcoming DeepDive mobile app will allow multiple participants to share screens seamlessly—a first in the UX research world!
    • Extended Recording Sessions: Prepare to capture every detail with the ability to record for up to 3 hours! No more rushing through those critical conversations. Get ready to dive deep into user feedback like never before.
    • Introducing Focus Groups: Picture this—up to 10 participants engaging in open discussions! This exciting new feature will allow for rich group dialogue, helping you unearth insights that might be missed in traditional one-on-one interviews.
  • Enterprise Plan Launch: Big dreams need big tools! Our upcoming Enterprise Plan is designed with larger teams and complex projects in mind. You’ll get access to the entire suite of features on a flexible credit-based system, making it easier to hit those ambitious goals.
  • 5-Second Task: Ready to capture those crucial first impressions? The 5-Second Task will allow you to ask participants to recall from memory, giving you immediate user reactions that are pure gold for your research.
  • First Click Task: With the new First Click Task, you will be able to run tests where participants are asked to make their very first click on certain tasks—like locating that all-important CTA button on your website. This will provide you with invaluable insights into user behavior right from the get-go!

These upcoming releases will make sure you’re ahead of the game when it comes to UX research.

Start Your AI UX Journey Now

We know the UX world never sleeps, and neither do we! With the launch of AI-Powered Summaries, alongside the features we’ve already rolled out this year (and the exciting updates just around the corner), we’re making it easier than ever to get deep, actionable insights from your usability tests—without the hassle.

Curious about how we keep your data safe? Check out our AI privacy policy and terms of use!

Ready to see these new features in action? Dive into your next test and experience the future of UX research today!

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